How to Add Points for a New Subscription in Rivyo Loyalty?

Enhance your subscription model and reward your customers for every new subscription with loyalty points. This guide outlines the steps to configure a custom action in Rivyo Loyalty and set up a corresponding workflow in Shopify Flow.

Part 1: Create a Custom Action in Rivyo Loyalty

Step 1: Navigate to the Custom Rule Bonus Section

• Go to your Rivyo Loyalty Dashboard
• Select Earn Points > Custom Rule Bonus

Step 2: Configure a New Custom Rule Bonus

• Click on Custom Rule Bonus Ways.
• Complete all the required fields on the configuration page:

Earning Rule Title: Provide a name for the custom earning rule (e.g., SubscriptionReward).

Points Amount: Specify the number of points members will earn upon completing asubscription (e.g., 100).

Set Status: Choose whether the rule is Enabled or Disabled.

Step 3: Save the Custom Rule.

• Click "Save" to complete the setup and proceed to the next step.

Part 2: Set Up a Workflow in Shopify Flow

Step 1: Open Shopify Flow

• From your Shopify Admin, navigate to Shopify Flow.

Step 2: Create a New Workflow

• Click the Create workflow button located in the top-right corner.

Step 3: Set the Trigger

• Click Select a trigger
• Under Installed App Triggers, select: Utterbond Subscriptions → Subscription Created

Step 4: Add an Action

• Click the Then + button
• In the action panel, select: Rivyo Product Reviews → Add Loyalty Points

Step 5: Configure Action Settings

• In the Add Loyalty Points configuration panel, set the following:
• Points Amount: Enter the number of points to be awarded (e.g., 100)

Step 6: Name the Workflow (Optional)

• Provide a descriptive name for the workflow, such as: Award Points for Subscription

Step 7 : Activate the Workflow

• Once the setup is complete, click Turn on workflow in the top-right corner.

Important Note: Both the Custom Action in Rivyo Loyalty and the Workflow in Shopify Flow must be enabled for the points to be awarded successfully.