Rivyo Loyalty Program

Let’s start by understanding what a loyalty program is:

What is the Rivyo Loyalty Program?

The Rivyo Loyalty Program is a built-in customer retention system designed to reward your loyal customers with points for specific actions like purchases, reviews, sign-ups, and referrals. These points can be redeemed for discounts, gifts, or custom rewards, helping you boost customer engagement and repeat purchases.

How to Setup Rivyo Loyalty Program on Shopify Store?

Setting up Rivyo Loyalty Program is simple:

1. Install the Rivyo App from the Shopify App Store.

For New Users:

If you're new to the Rivyo app, you can Install the Rivyo app and select the Reviews plan and choose Loyalty as an add-on during setup.

For Existing Users:

If you're already using the Rivyo app, you can upgrade and unlock the Loyalty Program in your current plan and add the Loyalty feature as an add-on from the pricing page.

• Go to the Loyalty Program section in your Rivyo dashboard. Click on Upgrade Plan.

• Select Loyalty as an add-on and upgrade according to your current Reviews plan. (For example, if you're on the Starter plan, click the Upgrade button under the Starter plan.) Once upgraded, you'll be able to create and manage a loyalty program for your store.

2. Click the Get Started button to set up the Loyalty Program on your Shopify store.

Note: If you need any assistance, click Talk to Support — our team will be happy to help you get started with the setup.

3. Setup Loyalty Program on your Shopify store.

Step: 1 Add "Rivyo Loyalty Program" Block on Home Page

• Go to your Shopify Admin > Online Store > Themes > Customize.
• Select the Home Page, then click Add Block and choose the "Rivyo Loyalty Program" block.

Or you can navigate to Settings >> Installation Instruction >> Loyalty Program Setup, and follow the step to enable the Loyalty Widget in your store.

Note: This block introduces your loyalty program to visitors directly on the homepage, increasing visibility and encouraging engagement.

Step: 2 Add "Rivyo Loyalty Points Earn" Block on Product Page

• From the theme customization panel, switch to the Product Page view.
• Click Add Block, then select "Rivyo Loyalty Points Earn" to show earning potential on product purchases.

Note: Displaying how many points a customer will earn per product motivates purchases and strengthens loyalty.

Step: 3 Add "Rivyo Loyalty Points Discount" Block on Cart Page

• In the theme editor, navigate to the Cart Page, click Add Block, and select "Rivyo Loyalty Points Discount".

Note: This allows customers to redeem points at checkout, which can help reduce cart abandonment and increase conversions

Step: 4 Add "Rivyo Loyalty How It Works" Block

• Still in the customization panel, choose any page section (or a dedicated info page), click Add Block, and select "Rivyo Loyalty How It Works".

Note: This block educates users about how your loyalty program works — crucial for transparency and encouraging participation.

Step: 5 Create a Separate Loyalty Page

• Click on the "Create Loyalty Page" button below to automatically generate a standalone page for the loyalty program.

Note: After the page is created, you can find and manage it via Sales Channels > Online Store > Pages. This page can be linked in the main menu or footer for easy customer access.

🔹 How To Customize Storefront?

Personalize your loyalty experience to match your brand:

• Customize Widget Styling – Tailor the design and layout of your loyalty widgets.
• Customize Cart Point – Show point-earning and redemption options right in the cart without compromising your brand's look.
• Loyalty Page – Set up a dedicated page to highlight your loyalty program details.

• Product Points – Display the number of points customers can earn on each product page.