How do I create a discount / offer coupon for reviews?

Rivyo allows you to incentivize customers to submit reviews by offering them discounts. Here's how to set up discount codes:

First, activate the coupon sending from Setting >> Email Notifications & Coupons >> Coupon Code >> Coupon Code >> Check the "Enable coupon code generation" box to enable coupon sending and click on the Save button at the top.

In the Coupon code section, you will see two options:

1. Auto Generated Code : Each customer receives a unique coupon code for the review they submit for the products.

2. Single Code for All Customers : Allows you to create a single code in Shopify and use it for all reviews

1. Auto Generated Code :

This will auto-generate a coupon code with the Rivyo prefix and random alphanumeric text, each time when a coupon code is sent

Percentage: Offers a percentage on order value discount for submitting reviews.
Fixed Amount: Offer a fixed amount discount on order value for submitting reviews.
Minimum order value: You can set a minimum order value to use the coupon code; the coupon code will only be applicable if the order value exceeds this amount.
Discount code expires after: You can set expiration days for the coupon code so that the coupon code will not work after the days you've selected.
Coupon Prefix: Customize the prefix for the auto-generated coupon, by default "Rivyo" is set with a random code.

2. Single Code for All Customers:

This option allows you to utilize discount codes created in Shopify's discount section and send them to customers as coupon codes after they submit a review.

To use Single Code for All Customers, you first need to create a discount code in the shopify discount section,

Go to your Shopify Discounts menu.
Click on "Create discount".
Create the discount you want to apply.
Click "Save discount".

Now copy the discount code and paste it into the Single Code for all customer box to send it as a coupon code for submitting a review in your store and click on the Save button.

Additional Options :

Send Coupon to Purchasers:

By selecting this option, the coupon code will be exclusively sent to customers who have purchased a product from your store.

Extra discount for Image and Video Reviews:

This feature enables you to provide an additional discount when your customers submit reviews with images or videos.

Skip Products for Sending Coupon Codes:

This option ensures that a coupon code email will not be sent for the product listed here.

Customize Coupon Code Email Template :

Rivyo lets you customize coupon code email templates as per your requirements without needing to code.

To customize the coupon code email template, navigate to Setting >> Email Notifications & Coupons >> Coupon Code >> Coupon Code Template,

1. Style Section

Adjust colors for email background, card background, and various font elements.
Set specific colors for the coupon code and its border for better visual emphasis.
Edit content spacing and line heights for readability.

2. Headers Section

Toggle header overrides to customize or keep defaults.
Upload a custom header image for branded communication.
Ensure the recommended image size (560px x 292px) and supported formats (JPEG, PNG, JPG, WebP) are followed.

3. Body Section

Edit the subject line using variables like {shop_name} and {customer_name} for personalization.
Update body content to thank customers for their order and encourage reviews.
Customize the coupon description and highlight the coupon code in a visually appealing way.
Use optional Tags for Body Content and Coupon Description: {coupon_value}, {review_rating}, {shop_name}, {customer_name}, {expiry_date}, {minimum_order_value}

4. Footer Section

Add closing text and a further image if desired.
Upload a custom footer image for branded communication similar to the one added in the header.

After making changes, click the Save button at the top to apply the new design for outgoing coupon mails.

If you need assistance or have any questions, please don't hesitate to reach out to us at support@webcontrive.com.