How do I create a discount?

Rivyo allows you to incentivize customers to submit reviews by offering them discounts. Here's how to set up discount codes:

First, activate the coupon sending from Notification>> Coupon Code >> Coupon Code >> Check the "Active" box to enable coupon sending and click on the Save button at the top.

In the Coupon code section, you will see two options:

1. Auto Generated Code : Each customer receives a unique coupon code for the review they submit for the products.

2. Single Code for All Customers : Allows you to create a single code in Shopify and use it for all reviews

1. Auto Generated Code :

This will auto-generate a coupon code with the Rivyo prefix and random alphanumeric text, each time when a coupon code is sent

• Percentage: Offers a percentage on order value discount for submitting reviews.
• Fixed Amount: Offer a fixed amount discount on order value for submitting reviews.
• Minimum order value: You can set a minimum order value to use the coupon code; the coupon code will only be applicable if the order value exceeds this amount.
• Discount code expires after: You can set expiration days for the coupon code so that the coupon code will not work after the days you've selected.
• Coupon Prefix: Customize the prefix for the auto-generated coupon, by default "Rivyo" is set with a random code.

2. Single Code for All Customers:

This option allows you to utilize discount codes created in Shopify's discount section and send them to customers as coupon codes after they submit a review.

To use Single Code for All Customers, you first need to create a discount code in the shopify discount section,

• Go to your Shopify Discounts menu.
• Click on "Create discount".
• Create the discount you want to apply.
• Click "Save discount".

Now copy the discount code and paste it into the Single Code for all customer box to send it as a coupon code for submitting a review in your store and click on the Save button.

Additional Options :

• Send Coupon to Purchasers:

By selecting this option, the coupon code will be exclusively sent to customers who have purchased a product from your store.

• Skip Products for Sending Coupon Codes:

This option ensures that a coupon code email will not be sent for the product listed here.

• Customize Coupon Code Email Template :

Rivyo lets you customize coupon code email templates as per your requirements without needing to code.

To customize the coupon code email template, navigate to Notification>> Coupon Code >> Coupon Code Template, 

Rivyo provide the option to personalize the email template in the "Customize template" section, which is located at the bottom of the page for sending coupon codes to your customers. 

Additionally, you can utilize the tags in the email as demonstrated in the initial section titled "coupon code". Each tag will retrieve the details from your store and the customer's review.

In the "General settings", you have the option to customize the email subject line and the color of the coupon code that will be included in the email body. Please refer to the image below.

If you need assistance or have any questions, please don't hesitate to reach out to us at support@webcontrive.com.